Practical Problem Solving and Decision Making


After this training, your participants will be able to:

  • Solve problems and prevent recurrence of those problems.
  • Understand the effective problem-solving methodology.
  • Document and communicate progress during your problem-solving project.
  • Provide a common language and approach to solving problems.
  • Use a data-based approach to ensure problems are correctly identified and eliminated.
  • Enhance decision making skills.

Important Notes:

  • Check Mark HRD Fund Claimable
  • Check Mark Virtual Online Training or Face to Face Training
  • Check Mark Customizable to Suit Your Requirements
  • Check Mark Post Coaching Available (optional)

Problem solving is a major challenge for any organization. This programme has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation and to generate actions utilizing analytical tools, using decision making skills which is a major part of this process.

Who Should Attend?

The training is suitable for those who are involved in problem solving situations, such as mid-level management and supervisory level staff from all departments.

Course Content

  • Introduction to Problem Solving & Decision Making(PSDM)
  • Step 1 : Define the Problem
  • Step 2: Measure the Current Situation
  • Step 3: Cause Analysis
  • Step 4: Solution Development
  • Step 5: Check Results
  • Step 6: Standardization
  • Step 7: Future Plans